{ "@context": "https://schema.org", "@type": "Dataset", "name": "Vudira knowledge endpoint (English)", "description": "Vudira is a player-run gaming network hosting Minecraft, No More Room in Hell and Source servers in the EU since 2016.", "inLanguage": "en", "dateModified": "2026-09-05", "license": "https://creativecommons.org/licenses/by/4.0/", "publisher": { "@type": "Organization", "name": "Vudira", "url": "https://vudira.com" }, "organization": { "name": "Vudira", "founded": "2016", "type": "volunteer-run gaming community", "commercial": false, "payToWin": false, "hosting": "self-operated servers in the European Union", "email": "contact@vudira.com", "discord": "https://discord.gg/eHNfnZ8JzD", "languages": [ "en", "sk", "cs", "de", "pl", "ru", "es", "fr", "tr" ] }, "services": { "serverList": "https://vudira.com/en/servers/", "minecraftBanList": "https://vudira.com/mcbanlist", "sourceBans": "https://sourcebans.vudira.com", "nmrihRanking": "https://nmrihstats.vudira.com" }, "games": [ { "name": "No More Room in Hell", "genre": "Co-op horror survival", "description": "Five EU servers with infinite ammo, full map rotation and live ranking. Teamkilling and sabotage are rule breaks, not jokes." }, { "name": "Minecraft", "genre": "OneBlock+ survival", "description": "One island, one block, and everything you build from it. Jobs, economy, auction house and a public punishment history." }, { "name": "Quake III Arena", "genre": "Excessive Plus arena", "description": "The fast old shooter kept alive on a config that respects how it was meant to feel." } ], "rulebook": { "url": "https://vudira.com/en/rules/", "notice": "Minecraft and No More Room in Hell rules do not weaken or replace the community rules. They only add standards for those specific games. No document can list every abusive behaviour in existence, so staff may still act against conduct that clearly harms fairness, safety or server integrity.", "severityLevels": { "general": "General", "important": "Important", "severe": "Severe" }, "groups": [ { "id": "community", "name": "Community rules", "rules": [ { "name": "Know the rules", "description": "Joining any Vudira service means accepting the rules in force. Not reading an update is never a defence.", "severity": "general" }, { "name": "Respect others", "description": "Harassment, hate speech, bullying, slurs and sustained toxicity are forbidden everywhere on the network.", "severity": "severe" }, { "name": "Keep content appropriate", "description": "Usernames, skins, builds, messages and voice content must stay appropriate for a mixed-age community.", "severity": "important" }, { "name": "Respect staff decisions", "description": "Follow staff instructions in the moment and use the appeal process afterwards if you disagree.", "severity": "important" }, { "name": "Use official channels", "description": "Reports, appeals and recovery requests go through Discord tickets or email, not public forums.", "severity": "general" }, { "name": "Protect your account", "description": "You are responsible for what happens on your account. Share access and you accept the consequences.", "severity": "important" }, { "name": "No impersonation", "description": "Pretending to be staff or another player, in game or in Discord, is treated as a serious violation.", "severity": "severe" }, { "name": "One person, one identity", "description": "Alternate accounts are forbidden unless approved in advance. Ban evasion resets nothing.", "severity": "severe" }, { "name": "No real-money trading", "description": "Selling or buying items, accounts, services or advantages for real money is forbidden.", "severity": "severe" }, { "name": "No unauthorised advertising", "description": "Promoting other servers, shops or services without permission is not allowed.", "severity": "general" }, { "name": "Report honestly", "description": "False reports, manufactured evidence and report spam are punished like the behaviour they imitate.", "severity": "important" }, { "name": "Staff discretion in unlisted cases", "description": "If behaviour clearly damages the community but is not listed, staff may still act and document why.", "severity": "general" }, { "name": "No VPN or proxy masking", "description": "Hiding your connection identity behind a VPN or proxy is not allowed on game servers. If you need one for a legitimate reason, ask first rather than after a ban.", "severity": "important" }, { "name": "Digital legacy and deceased accounts", "description": "Accounts of members who have died are handled with respect. Family can ask us to preserve, close or hand over a build, and we will not treat such a request as a normal ticket.", "severity": "general" } ] }, { "id": "minecraft", "name": "Minecraft rules", "rules": [ { "name": "Your base, your responsibility", "description": "Claims, permissions and trusted players are managed by the owner. Damage done by someone you invited is not restored.", "severity": "important" }, { "name": "Staff are not a recovery service", "description": "Staff keep the server stable and fair. They do not roll back ordinary player mistakes.", "severity": "general" }, { "name": "No insurance for natural losses", "description": "Deaths, void losses and lag-related accidents are generally not reimbursed.", "severity": "important" }, { "name": "No bugs, dupes or exploits", "description": "Any exploit must be reported immediately and never used. Duplication is treated as severe.", "severity": "severe" }, { "name": "Do not harm performance", "description": "Lag machines, abusive farms, infinite loops and heavy entity loads are forbidden.", "severity": "severe" }, { "name": "AFK is fine, automation is not", "description": "Standing AFK is allowed. Automating gameplay input to farm progress is not.", "severity": "important" }, { "name": "No malicious griefing", "description": "Targeted destruction, harassment griefing and persistent disruption lead to removal.", "severity": "severe" }, { "name": "Trade fairly", "description": "Scams, dishonest trades and economic fraud are punished, including inside player shops.", "severity": "important" }, { "name": "No teleport trap abuse", "description": "Using teleport requests to lure and kill players is forbidden.", "severity": "important" }, { "name": "Only non-advantage mods", "description": "Cosmetic and quality-of-life clients are fine. X-ray, reach, auto-clickers and radars are not.", "severity": "severe" }, { "name": "Cleanups and resets happen", "description": "Abandoned or harmful structures may be removed after notice, under an announced policy.", "severity": "general" }, { "name": "No political or religious campaigning", "description": "Preaching, ideological recruitment and heated political debate do not belong on the game servers.", "severity": "important" }, { "name": "Approved launchers only", "description": "Unofficial launchers are tolerated only while they give no advantage and no security risk. The official client is what we can actually support.", "severity": "general" }, { "name": "Ownership transfers need approval", "description": "Handing an island, base or claim to someone else has to be approved first. Private deals we never saw are not deals we can enforce.", "severity": "important" }, { "name": "Use tickets for claims", "description": "Restoration requests, bug reports and disputes go through a ticket. A message shouted in chat is not a report and will not be found later.", "severity": "general" }, { "name": "Preservation is never guaranteed", "description": "We may agree to preserve a notable build, but nothing on a Minecraft server survives forever. Treat every promise about a world as a best effort, not a contract.", "severity": "general" } ] }, { "id": "nmrih", "name": "No More Room in Hell rules", "rules": [ { "name": "Cooperate with the team", "description": "NMRiH is cooperative by design. Repeated bad-faith refusal to play with the team is disruptive conduct.", "severity": "important" }, { "name": "No team sabotage", "description": "Deliberately endangering, trapping or betraying teammates is a severe violation.", "severity": "severe" }, { "name": "Play the objective", "description": "Ignoring or stalling map progress in bad faith ruins the round for everyone.", "severity": "important" }, { "name": "Share supplies responsibly", "description": "Do not hoard, waste or deny critical items to teammates who need them.", "severity": "important" }, { "name": "No exploits or external advantage", "description": "Bug abuse, unintended skips, cheats and third-party tools are forbidden.", "severity": "severe" }, { "name": "Keep communication usable", "description": "Voice and text should help coordination. Mic spam and hostility do the opposite.", "severity": "important" }, { "name": "No round griefing", "description": "Blocking, baiting, trapping and deliberately ruining rounds are punished on sight.", "severity": "severe" }, { "name": "No teamkilling, including the infected", "description": "Killing teammates is prohibited, including teammates who are infected but still alive and in control.", "severity": "important" }, { "name": "Good sportsmanship", "description": "Losing a round is part of the game. Repeated hostility, blaming and bad faith after a failure is disruptive even when no single message breaks a rule.", "severity": "general" }, { "name": "No rushing the objective", "description": "Deliberately speedrunning a map and leaving the team behind ruins the co-operative point of it. Move at a pace the group can actually follow.", "severity": "important" } ] } ] }, "pages": [ { "key": "home", "name": "Home", "url": "https://vudira.com/en/", "title": "Vudira - fair-play gaming servers and community network", "description": "Vudira is a player-run gaming network hosting Minecraft, No More Room in Hell and Source servers in the EU since 2016.", "headline": "A gaming network run by the people who play on it", "summary": "We run our own servers in Europe. Every rule is public, and you can look up any punishment before you argue about it. Since 2016 the deal has been the same: play fair, real people answer you, and nothing you can buy helps you win.", "faq": [ { "question": "What is Vudira?", "answer": "Vudira is a player-run gaming network that has hosted its own European game servers since 2016. It operates Minecraft, No More Room in Hell and Source engine servers, publishes a public rulebook, and runs public ban lists, reports and appeals." }, { "question": "Is Vudira pay-to-win?", "answer": "No. Nothing sold or granted on Vudira changes gameplay power. Perks are cosmetic or earned in game, and staff are not allowed to hand out advantages." }, { "question": "Which games does Vudira host?", "answer": "Three right now: No More Room in Hell on five EU servers, Minecraft OneBlock+, and Quake III Arena on Excessive Plus. We open a new one when an active group needs it and the project is realistic." }, { "question": "How do I report a cheater?", "answer": "Open a ticket on the Vudira Discord or use the contact email, include the game, server, player ID, date, time and evidence such as a clip or demo. Reports posted on external forums are not tracked." }, { "question": "Can I appeal a ban?", "answer": "Yes. Every punishment can be appealed through the appeal page. Appeals are checked against the original evidence and the rule that was applied, and the outcome is explained." }, { "question": "How do I join the staff team?", "answer": "Applications go through the staff recruitment page. The minimum age is 16 for helper roles and 18 for senior roles, positions are voluntary, and selected applicants start with a supervised trial period." } ] }, { "key": "servers", "name": "Servers", "url": "https://vudira.com/en/servers/", "title": "Game servers - live list, maps and connect links | Vudira", "description": "Every Vudira game server with its address: five No More Room in Hell servers, Minecraft OneBlock+ and Quake III Arena. Copy the IP with one click and play.", "headline": "Servers built for players, not for slot counts", "summary": "The live list, player counts and connect links live on vudira.com/servers. This page tells you what you are joining before you click connect.", "faq": [ { "question": "How do I connect to a Vudira server?", "answer": "Open vudira.com/servers, choose the game, and use the direct connect link or copy the address into your client. Minecraft addresses can also be pasted straight into the multiplayer menu." }, { "question": "Where are the servers hosted?", "answer": "In Germany, on machines Vudira operates directly. Sitting in the middle of Europe keeps ping low from almost anywhere in the EU, and the network in front of the servers filters both volumetric and application-layer DDoS attacks. Performance tuning stays in our hands." }, { "question": "Do I need a whitelist or an application?", "answer": "No. Vudira servers are open to anyone who accepts the rules. Applications only exist for staff roles and for community server partnerships." } ] }, { "key": "minecraft", "name": "Minecraft guide", "url": "https://vudira.com/en/minecraft/", "title": "Minecraft guide - OneBlock+ on Vudira", "description": "How to join Vudira OneBlock+, what each area does, every useful command and how to stay safe. Address mc.vudira.com.", "headline": "Minecraft on Vudira", "summary": "One island, one block, and everything you build from it. This page covers joining, the places worth knowing and every command you will actually use.", "faq": [ { "question": "What is the Minecraft server address?", "answer": "mc.vudira.com. Paste it into the multiplayer menu, no port needed." }, { "question": "Do I need to register?", "answer": "No setup beyond joining. Your progress is tied to your Minecraft account." }, { "question": "Can I play with friends?", "answer": "Yes. Use /ob team invite to add them to your island, or /ob visit to drop in on theirs." } ] }, { "key": "quake", "name": "Quake III", "url": "https://vudira.com/en/quake3/", "title": "Quake III Arena Excessive Plus - server, joining and what to expect | Vudira", "description": "Our Quake III Arena server running Excessive Plus. No manual mod download: the files arrive on their own when you connect. How to join and what the arena is really like.", "headline": "Quake III Arena on Excessive Plus", "summary": "One European arena server running Excessive Plus. Nothing is installed by hand; a clean client and the address are enough. Below is everything you need before you walk into the arena for the first time.", "faq": [] }, { "key": "discord", "name": "Discord", "url": "https://vudira.com/en/discord/", "title": "Discord - tickets, announcements and matchmaking | Vudira", "description": "Join the Vudira Discord to open a report or appeal ticket, get support, read announcements and find people to play with.", "headline": "Discord", "summary": "This is where most of Vudira actually happens. Tickets, announcements, and the part of the community that never sleeps.", "faq": [ { "question": "Do I need Discord to play?", "answer": "No. The game servers are open to everyone. But reports, appeals and support all run through Discord, so it is the fastest way to reach us." }, { "question": "Are tickets private?", "answer": "Yes. Only staff can see a ticket. The person you report never sees it and is not told who opened it." } ] }, { "key": "ranking", "name": "NMRiH leaderboard", "url": "https://vudira.com/en/nmrih-ranking/", "title": "NMRiH leaderboard - hall of fame, last podium and this season | Vudira", "description": "Live survival rankings from the Vudira No More Room in Hell servers: hall of fame, last podium and the current season.", "headline": "NMRiH leaderboard", "summary": "Points come from surviving and finishing objectives, not from spending. Every number here is read straight from the game servers.", "faq": [] }, { "key": "rules", "name": "Rules", "url": "https://vudira.com/en/rules/", "title": "Rulebook - global, Minecraft and NMRiH rules | Vudira", "description": "The complete Vudira rulebook: global community rules first, then Minecraft and No More Room in Hell rules.", "headline": "The rulebook, in full and in public", "summary": "The core rules come first and apply everywhere. Game rules sit underneath and add detail. Nothing here cancels a core rule, and the team has to follow the same text as you.", "faq": [ { "question": "Do game rules override the community rules?", "answer": "No. Community rules apply everywhere on Vudira. Game rules only add detail for a specific title and can never weaken a global rule." }, { "question": "What do the severity levels mean?", "answer": "General covers minor issues usually met with a warning or a short restriction. Important covers disruptive conduct that often leads to a temporary ban. Severe covers cheating, hate speech, ban evasion and similar cases that can justify permanent removal." }, { "question": "Can I be punished for something not listed?", "answer": "Yes, if the behaviour clearly harms fairness, safety or server integrity. In those cases staff document what happened and why the action was taken, and the appeal path stays open." } ] }, { "key": "status", "name": "Server status", "url": "https://vudira.com/en/status/", "title": "Server status - is anything down right now? | Vudira", "description": "Live status of the Vudira game servers, open incidents with a start time and the history of the last 90 days.", "headline": "Server status", "summary": "What is running, what is not, and what we are doing about it. Incidents go up here with a start time and stay until they are closed.", "faq": [ { "question": "How often is this page updated?", "answer": "Whenever something changes. Every incident carries a start time and is updated until it is resolved, so the timestamps tell you how fresh the information is." }, { "question": "The status says fine but I still cannot connect.", "answer": "Then it is most likely on your side: version, network or an old address. The help page walks through the usual causes, and if none of them fit, open a ticket." } ] }, { "key": "help", "name": "Help", "url": "https://vudira.com/en/help/", "title": "Cannot connect? Lag? Help and fixes | Vudira", "description": "Connection timed out, wrong version, lag, lost items or a ban you did not expect. The six causes we see most, and what to try first.", "headline": "Something not working? Start here.", "summary": "Most problems come down to five or six things. The quick checks below solve the majority of them. If none of them help, open a ticket and we will go through the logs with you.", "faq": [ { "question": "Why can I not connect when my friend can?", "answer": "Almost always the version, the network or an old address left in the list. Compare all three with your friend and the difference is usually obvious." }, { "question": "Is the server down?", "answer": "Check the status page. Incidents are posted there with a start time and updated until they are closed. If nothing is posted, the servers are up as far as we know." }, { "question": "Connection times out on one network but works on another.", "answer": "Then the servers are reachable and something on the first network is blocking the traffic. School, work and public networks very often block game ports." }, { "question": "Do you restore items lost to a bug?", "answer": "If the bug is ours and the logs confirm it, yes. Ordinary deaths, falls into the void and your own mistakes stay yours. That part is in the rules." } ] }, { "key": "faq", "name": "FAQ", "url": "https://vudira.com/en/faq/", "title": "Frequently asked questions | Vudira", "description": "Every question from every page in one list: servers, rules, bans and appeals, joining the team and safety for younger players.", "headline": "Questions people actually ask", "summary": "Collected from every page of this site so you do not have to go looking. Type a word or two if you know roughly what you are after.", "faq": [] }, { "key": "glossary", "name": "Glossary", "url": "https://vudira.com/en/glossary/", "title": "Glossary - Vudira", "description": "Every term used across the Vudira servers, rules and ban lists, explained in one sentence each.", "headline": "Glossary", "summary": "Short definitions of the words that show up in our rules, on the servers and in the ban lists. One sentence each, no jargon behind the jargon.", "faq": [ { "question": "A term I ran into is missing here", "answer": "Tell us in a Discord ticket or through the contact form and we will add it. The glossary grows from the questions people actually ask." }, { "question": "Are the definitions the same in every language", "answer": "Yes. Every term is translated, not machine-swapped, and the meaning is kept identical across all site languages." } ] }, { "key": "report", "name": "Report a player", "url": "https://vudira.com/en/report/", "title": "Report a player - evidence, template and channels | Vudira", "description": "How to report cheating, griefing or harassment on Vudira servers: use a Discord ticket or email, include game, server, player ID, timestamp and evidence.", "headline": "Report a player", "summary": "A good report is short, specific and provable. Give the team enough to find it. After that the evidence decides, not whoever shouts louder.", "faq": [ { "question": "Where do I send a report?", "answer": "Through a private ticket on the Vudira Discord, or by email using the address on the contact page. Both are read by staff, Discord is faster for follow-up questions." }, { "question": "Do I need video evidence?", "answer": "It is not always mandatory, but it is the difference between a case that can be decided and one that cannot. For cheating accusations, a clip or demo is effectively required." }, { "question": "Will the reported player know it was me?", "answer": "No. Reports are handled privately and the reporter is not disclosed to the person being reported." } ] }, { "key": "appeal", "name": "Appeal a ban", "url": "https://vudira.com/en/appeal/", "title": "Appeal a ban - process, evidence and timelines | Vudira", "description": "How to appeal a Vudira punishment: find your ban record on the network ban lists, open an appeal ticket with the ban ID.", "headline": "Appeal a ban", "summary": "An appeal is not a formality. We compare the decision again with the original evidence and the rule we used. A calm message helps your case far more than shouting.", "faq": [ { "question": "How long does an appeal take?", "answer": "Most appeals are answered within a few days. Cases that need senior review or older log checks can take longer, and you are told when that happens." }, { "question": "Can a permanent ban be lifted?", "answer": "Sometimes. Permanent bans for cheating or hate speech are rarely reversed, but a genuine mistaken identity or a flawed evidence chain is corrected as soon as it is confirmed." }, { "question": "Can I appeal twice?", "answer": "A second appeal is only useful if you bring something new: fresh evidence, missing context, or a documented error in the original decision." } ] }, { "key": "staff", "name": "Staff recruitment", "url": "https://vudira.com/en/recruitment/", "title": "Staff recruitment - volunteer moderation roles | Vudira", "description": "Apply to join the Vudira staff. Volunteer moderation roles, minimum age 16 for helpers and 18 for senior positions, supervised trial period.", "headline": "Staff recruitment", "summary": "We want people who stay calm when a server gets heated, who read the evidence before they act, and who treat moderation as a responsibility rather than a rank.", "faq": [ { "question": "Are staff roles paid?", "answer": "No. Every staff position on Vudira is voluntary and unpaid. It is a trust role in the community, not a job." }, { "question": "What is the minimum age?", "answer": "Sixteen for helper-level roles and eighteen for senior positions, without exceptions. Applications below the age limit are not considered." }, { "question": "I was punished before. Can I still apply?", "answer": "Yes, if you are honest about it. A declared old warning is far less damaging than an omission we find during the history check." } ] }, { "key": "partners", "name": "Server partnership", "url": "https://vudira.com/en/partners/", "title": "Community server partnership - bring your project to Vudira", "description": "How server partnerships with Vudira work: who we link to, what we expect from a partner and how to propose your own community.", "headline": "Bring your server idea to Vudira", "summary": "If your group has a game, a plan and enough active players but no money or time for infrastructure, we might host it. This is a partnership, not a rental.", "faq": [ { "question": "Is this free hosting?", "answer": "No. It is a partnership. The server becomes part of Vudira, follows the Vudira rulebook and stays under our final oversight." }, { "question": "Can we keep our own branding?", "answer": "The server runs under Vudira branding. Your group keeps its identity inside the community, but the server is not a separate brand." }, { "question": "What happens if the group goes inactive?", "answer": "Servers with no activity are archived or repurposed after notice. That is the honest trade-off of running on someone else’s hardware." } ] }, { "key": "moderation", "name": "Moderation", "url": "https://vudira.com/en/moderation/", "title": "How moderation works at Vudira - rules, decisions and appeals", "description": "Who decides, what we act on, how a report is handled, the punishment ladder and what happens when a staff member gets it wrong.", "headline": "How moderation works", "summary": "Moderation only earns trust when people can see how it works. This page describes the process we follow, including the part where we admit a mistake.", "faq": [ { "question": "How long does a report take?", "answer": "Usually hours, sometimes a day or two when it needs senior staff or log checks. If a week passes without an answer, ask again, it means something was missed." }, { "question": "Will the reported player know it was me?", "answer": "We do not pass on who reported. In a small community they can often guess, and we will not pretend otherwise." }, { "question": "Can I be banned without a warning?", "answer": "Yes, for cheating, ban evasion and anything endangering another person. Those do not get a warm-up." }, { "question": "What if a moderator treated me unfairly?", "answer": "Appeal it, or write to the community email. Complaints about staff are read by someone else, not by the person you are complaining about." }, { "question": "Do you delete old punishments?", "answer": "Records stay while a punishment is active, and moderation history matters for repeat cases. A punishment lifted as a mistake is marked as such rather than erased." } ] }, { "key": "parents", "name": "For parents", "url": "https://vudira.com/en/parents/", "title": "A parent guide to Vudira - safety, moderation and privacy", "description": "How Vudira moderates its servers and Discord, what protections younger players have and what a parent can honestly expect.", "headline": "A parent guide to Vudira", "summary": "Letting a child into an online community is a decision built on trust. This page explains how we moderate, what we can honestly promise and what no community can.", "faq": [ { "question": "Can parents contact Vudira directly?", "answer": "Yes. Write to the community email or open a Discord ticket. You do not need an account and you do not need to explain yourself to a bot first." }, { "question": "Is there an age limit?", "answer": "We do not run age verification, and we would be lying if we claimed to. Under Slovak law a person under 16 needs a parent's agreement before consenting to data processing, which is described on the privacy page." }, { "question": "Do you collect information about children?", "answer": "We keep as little as possible: usernames, game identifiers and notes on incidents. No advertising profiles, no data sold to anyone." }, { "question": "What happens if my child is bullied?", "answer": "Report it through a ticket or email with as much detail as you can. It is reviewed by a person, the affected players are separated first, and the outcome is written down." }, { "question": "Can you guarantee nothing bad will ever happen?", "answer": "No, and we will not pretend otherwise. What we can guarantee is a process: reports are read, serious behaviour is acted on, and decisions are documented rather than improvised." } ] }, { "key": "about", "name": "About", "url": "https://vudira.com/en/about/", "title": "About Vudira - a player-run gaming network since 2016", "description": "The story behind Vudira: a group of friends who wanted fair servers in 2016, and the community network that grew out of it.", "headline": "Built by players, kept fair on purpose", "summary": "Vudira started as a group of friends who were tired of servers that sold power and disappeared after a season. The servers are better now. The reason we run them has not changed.", "faq": [ { "question": "Is Vudira a company?", "answer": "No. Vudira is a community project run by volunteers. There is no commercial hosting business behind it and no investor to satisfy." }, { "question": "How is Vudira funded?", "answer": "Through the people who run it and optional community support that never affects gameplay. Nothing sold changes power, progression or moderation outcomes." }, { "question": "Can I help without becoming staff?", "answer": "Yes. Reporting rule breaks with evidence, helping new players, translating content and testing servers are all genuinely useful contributions." } ] }, { "key": "contact", "name": "Contact", "url": "https://vudira.com/en/contact/", "title": "Contact Vudira - support, reports and press", "description": "How to reach the Vudira team: Discord tickets for reports, appeals and support, email for formal or longer matters, and the right channel for parents.", "headline": "Contact", "summary": "Pick the channel that matches your topic and the answer comes faster. Discord is quickest whenever we need to ask you something back.", "faq": [ { "question": "How fast do you answer?", "answer": "Discord tickets are usually answered within a day or two. Email is slower, especially for cases that need a log check or senior review." }, { "question": "Can I get support in my language?", "answer": "The site is available in nine languages, and staff cover several of them. English is the safest choice when your case is urgent or complex." } ] }, { "key": "privacy", "name": "Privacy", "url": "https://vudira.com/en/privacy/", "title": "Controller of personal data", "description": "What data Vudira collects when you play, join our Discord or send a report, why we hold it and how to ask for access or deletion.", "headline": "Privacy policy", "summary": "Vudira collects the minimum needed to run fair servers and review moderation cases. This page explains exactly what that means.", "faq": [] }, { "key": "terms", "name": "Terms", "url": "https://vudira.com/en/terms/", "title": "Terms of use | Vudira", "description": "The terms that apply when you use Vudira game servers, Discord and websites: acceptance of the rulebook, account responsibility, moderation, availability.", "headline": "Terms of use", "summary": "Short version: play fair, take responsibility for your account, and accept that moderation decisions are made by humans working from a public rulebook.", "faq": [] }, { "key": "accessibility", "name": "Accessibility", "url": "https://vudira.com/en/accessibility/", "title": "Accessibility statement - how usable this site is | Vudira", "description": "How accessible vudira.com is, what still falls short, how to report a barrier and what to do if we do not fix it. Written under the European Accessibility Act.", "headline": "Accessibility statement", "summary": "Vudira is committed to making this website usable by everyone, including people who navigate by keyboard, use a screen reader, or need larger text and higher contrast.", "faq": [] }, { "key": "search", "name": "Search", "url": "https://vudira.com/en/search/", "title": "Search - find a rule, a server or an answer | Vudira", "description": "Search across every Vudira page: server rules, ban appeals, game servers, moderation policy and the full FAQ, in your own language.", "headline": "Search the site", "summary": "One box across every page in this language. Rules, servers, moderation, appeals and the whole FAQ.", "faq": [] } ], "alternates": [ { "lang": "en", "url": "https://vudira.com/en/", "knowledge": "https://vudira.com/en/knowledge.json" }, { "lang": "sk", "url": "https://vudira.com/sk/", "knowledge": "https://vudira.com/sk/knowledge.json" }, { "lang": "cs", "url": "https://vudira.com/cs/", "knowledge": "https://vudira.com/cs/knowledge.json" }, { "lang": "de", "url": "https://vudira.com/de/", "knowledge": "https://vudira.com/de/knowledge.json" }, { "lang": "pl", "url": "https://vudira.com/pl/", "knowledge": "https://vudira.com/pl/knowledge.json" }, { "lang": "ru", "url": "https://vudira.com/ru/", "knowledge": "https://vudira.com/ru/knowledge.json" }, { "lang": "es", "url": "https://vudira.com/es/", "knowledge": "https://vudira.com/es/knowledge.json" }, { "lang": "fr", "url": "https://vudira.com/fr/", "knowledge": "https://vudira.com/fr/knowledge.json" }, { "lang": "tr", "url": "https://vudira.com/tr/", "knowledge": "https://vudira.com/tr/knowledge.json" } ] }